Customer Care

Payment & Shipping

Secure payments, transparent pricing, and free worldwide delivery, the way ordering premium eyewear should feel.

Bank Grade Security

Your Payment, Fully Protected

Sleepaxa never stores your card numbers or CVV. All payments are processed through PCI DSS compliant gateways. What stays with you, stays with you.

At a Glance

Free Shipping · On every order across the United States & Europe

Zero Power Glasses · 5 to 8 business days

Prescription Glasses · 8 to 12 business days

No Hidden Costs · All prices shown in USD

01 Payment Methods

Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

PayPal · Global secure checkout

Apple Pay & Google Pay

Shop Pay · Express checkout with installment options where available

02 How We Protect Your Payment Data

All transactions are encrypted using 256-bit SSL technology, the same standard used by leading banks worldwide. Card verification (CVV) adds an additional protective layer to every transaction. All payment processing happens on certified gateway infrastructure, never on our servers.

What we never store · Card numbers, CVV codes, or any sensitive payment credentials.

03 Shipping Charges

Free shipping on all orders to the United States and Europe. No minimum order value, no surprises at checkout.

04 Estimated Delivery Time

Zero Power Glasses · 5 to 8 business days

Prescription Glasses · 8 to 12 business days

An additional few business days may apply in rare cases of customs clearance or unavoidable delays.

05 Tracking Your Order

Once your order is dispatched, you'll receive a tracking number by email. Need help? Reach out to support@sleepaxa.com and we'll find it for you.

Questions? Email us at support@sleepaxa.com